Delivery

Delivery
It can get complicated working delivery costs out for bulk buys - our advice is 'Request a Quote' and we'll do the hard work.

Our standard delivery cost for each gift is £5.99 ex VAT (£7.19 inc VAT) to a UK mainland address.

 

If there is more than one gift going to the same address there is a saving - subsequent parcels are charged at £3.50 ex VAT but you need to Request a Quote and we'll process the discount.

 

Bulk Discount -  If you are having 25 or more gifts delivered to the same address, delivery is FREE. If you are ordering a number of gifts going to different addresses - all you have to do is Request a Quote.

Offshore deliveries: The above costs are based on all items going to one UK mainland address. If this isn't the case then please email us for a quote.

Our standard delivery Lead Time is 2-3 working days (unbranded). However, most of our orders are placed well in advance of Christmas and so specific days/weeks can be selected from the 'preferred delivery date' option when Requesting-a-Quote. Online orders can choose a delivery date by selecting the relevant week commencing drop-down option.

Next-day delivery is available upon request (via email or phone) providing orders are received by 12noon on the day of despatch and subject to availability.

 

We use a track and trace service through our carriers if you have a query about your order. Should the recipient be away at the time of delivery, a card will be left stating attempted delivery and will include details of how to collect or arrange re-delivery. If the courier fails twice, the parcel will be returned to us and a re-delivery charge will be applied.

All our deliveries are guaranteed and fully insured - should you experience any issues regarding your delivery, please email us and we will put it right. 
 

 

General Delivery Information 

 

We can deliver to any postal address on the UK mainland.

 

Deliveries take place from Monday through to Friday. Weekend deliveries are available but a surcharge will apply, please email us for a quotation.

We can also deliver outside the UK mainland - just get in touch with us and we'll advise.

 

CHUKLogo.png