VAT and Duty  - is charged at the current rate (July 2014) and may be subject to change. Some gifts contain zero rated food items. On these items a percentage VAT rate has been calculated.

Substitutions - in the event of supply difficulties we reserve the right to substitute goods of an equal or greater value.

Delivery Costs - These are shown against each gift if ordered in singles, just click the Delivery tab on the product page. If there is more than one gift going to the same address there is a saving – This email address is being protected from spambots. You need JavaScript enabled to view it. us for a quotation. For online Orders - subsequent parcels are charged at £3.50 ex VAT.  If you are having 25 or more gifts delivered to the same address, delivery is FREE.

Please note: The above costs are based on all items going to one UK mainland address. If this isn't the case then it is probably best to This email address is being protected from spambots. You need JavaScript enabled to view it. your request through and get a bespoke quote.

Delivery Time - Our standard delivery service is 2-3 Working Days from placing your order (if ASAP is selected) - specific weeks for your delivery can be selected from the drop down menu. If you want a particular day please This email address is being protected from spambots. You need JavaScript enabled to view it. your request to the sales office and we will see if this is possible - it usually is! 

Allergens - All allergen information for the components of each gift is available on the individual label pictures on the website.

Artwork - We are able to accept a wide range of file formats to print on our gifts and tags. Please check the website for full details.

Payment - Via Credit/Debit Cards or Paypal Online. Plus options of BACS/cheque offline, unless an approved credit account has been established, in which case we can invoice you.